Privacy Policy

Last updated:

1. Who We Are

This Privacy Policy applies to the website operated under the brand name Spinejointson, accessible at spinejointson.world.

Business address: 209 Perry Pkwy #6, Gaithersburg, MD 20877, United States.
Phone: +1 301 926 6099
Email: askuse@spinejointson.world

We act as the data controller for personal data collected through this website.

2. What Data We Collect

We may collect the following categories of personal data:

  • Contact information: name and email address submitted via the contact form.
  • Message content: the text of messages you voluntarily send us.
  • Technical data: IP address, browser type, device type, pages visited, and session duration — collected through cookies and server logs (only with your consent where required).
  • Cookie preferences: your choices stored in your browser's localStorage.

We do not collect sensitive personal data (such as medical data, financial data, or government identifiers).

3. Legal Basis for Processing

  • Contractual necessity: to respond to inquiries submitted via the contact form.
  • Legitimate interests: to maintain the security and technical operation of our website.
  • Consent: for optional analytics and marketing cookies, where your explicit consent is obtained via our cookie banner.
  • Legal obligation: where required by applicable law.

For residents of U.S. states with comprehensive privacy laws, this section describes our legal grounds and purposes for processing personal information where such laws apply.

4. How We Use Your Data

  • To respond to messages submitted via the contact form.
  • To operate and maintain the website technically.
  • To analyse anonymised usage patterns and improve the site (only with your consent).
  • To comply with legal obligations where applicable.

We do not use your personal data for automated individual decision-making or profiling.

5. Data Retention

  • Contact form data: retained for up to 12 months from the date of submission, then securely deleted unless legal obligations require otherwise.
  • Analytics data: retained in anonymised or aggregated form for up to 26 months.
  • Cookie preferences: stored locally in your browser until you clear them or withdraw consent.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share data with trusted service providers who assist us in operating this website, subject to appropriate data processing agreements. All processors are required to comply with applicable data protection law.

We may disclose personal data if required to do so by law or by a valid legal order.

7. International Transfers

Our website is operated from the United States. If you are located in the European Economic Area (EEA), your data may be transferred to and processed in the United States. We ensure such transfers occur under appropriate safeguards in accordance with GDPR Chapter V, including Standard Contractual Clauses where applicable.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: to request a copy of the personal data we hold about you.
  • Rectification: to request correction of inaccurate data.
  • Erasure: to request deletion of your data where there is no legitimate reason for us to continue processing it.
  • Restriction: to request that we limit processing of your data in certain circumstances.
  • Portability: to receive your data in a structured, machine-readable format.
  • Objection: to object to processing based on legitimate interests.
  • Withdrawal of consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at askuse@spinejointson.world. We will respond within the timeframe required by applicable law.

9. U.S. State Privacy Rights Notice

If you are a resident of California or another U.S. state with applicable privacy laws, you may have the right to request access, correction, deletion, and portability of certain personal information, and to appeal a denied request where required by law.

We do not sell personal information for money. We also do not share personal information for cross-context behavioral advertising except where you have opted in to marketing cookies.

You may submit privacy requests by contacting us at askuse@spinejointson.world and including "Privacy Request" in the subject line. We may take reasonable steps to verify your identity before processing your request.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), access controls, and regular security reviews.

11. Cookies

We use cookies and similar technologies on this website. For full details, please read our Cookie Policy.

12. Children's Privacy (COPPA Notice)

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will investigate and delete the information as required.

13. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no consistent industry standard for DNT interpretation, our site does not currently respond to DNT signals in a uniform way.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised. We encourage you to review this page periodically.

15. Contact

For any privacy-related questions or requests, please contact us:

  • Email: askuse@spinejointson.world
  • Phone: +1 301 926 6099
  • Post: 209 Perry Pkwy #6, Gaithersburg, MD 20877, United States